Raise a ticket

Assigned automatically. Everyone involved is emailed.

Settings

NameEmailRoleTicketsStatus
Add a user / engineer / admin

Reports & backup

Download reports as CSV or PDF, and back up or restore all data.

Tickets — pick a period
Shift attendance (from event log)
User efficiency (login/idle/active)

Application inventory

Every app seen across the fleet. Approve or block any of them — blocked apps raise a critical alert when used. This list is your per-app rights record for SOC 2.

AppCategoryDevicesHoursStatus
Chat

Add a comment

Pick a template or write your own. The requester is notified.